My robot is getting blocked

First make sure you're not violating any of the sites Terms of service by extracting data from them.
If you're getting blocked you'll need your own private proxies since the free ones provided by the dexi platform are shared between all our users.

How can I get more proxies?

We have very good experience with oxylabs.io and usually recommend them for adding additional proxies.

How can I add my own proxies?

Head to the Proxies settings and you'll find an "Add" and "Import" button there. Follow the on-screen instructions.

The dexi platform will monitor configured proxies and automatically disables those that no longer respond. We also measure proxy performance by downloading a 1 MB file through the proxy once per week.

Incidentally, this means the maximum measurable speed is 1024 Kb/sec (or ~10 Mb/s). This is the minimum speed of all dexi.io proxies, but they usually perform closer to 100 Mb/s, depending on traffic levels.

What proxy packages does dexi.io offer?

All dexi accounts have free and unmetered access to ~160 proxies.

If you require a high degree of anonymity, we strongly encourage you to purchase additional proxies that are built for anonymity.

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